Last updated: October 2025

1. About this policy

This Cookie Policy explains how Viola Energy uses cookies and similar technologies on our website.

By using our website, you agree that we can store and access cookies on your device in accordance with this policy. You can manage or delete cookies at any time through your browser settings.

2. What are cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help the site function properly, improve your browsing experience, and provide information to website owners.

Cookies can be:

  • Session cookies – deleted automatically when you close your browser; or

  • Persistent cookies – remain on your device until they expire or you delete them manually.

3. How we use cookies

We use cookies to:

  • Ensure our website works properly (e.g. navigation and security features);

  • Remember your preferences (such as location or quote form details);

  • Understand how visitors use our site to help us improve our services;

  • Deliver relevant advertising based on your browsing activity;

  • Measure the performance of our marketing campaigns.

4. Types of cookies we use

Essential cookies – Required for the website to function properly, for example when submitting forms or maintaining security (e.g. login sessions, quote tool functionality).

Performance cookies – Help us understand how visitors use our site so we can improve user experience (e.g. Google Analytics).

Functional cookies – Remember your preferences and enhance your browsing experience (e.g. saved details, language settings).

Advertising cookies – Allow us to show tailored ads on other websites or social media platforms (e.g. Google Ads, Meta/Facebook).

Third-party cookies – Set by trusted partners to provide extra features or analytics (e.g. embedded videos, maps, or chat tools).

5. Third-party cookies

Some cookies may come from trusted third parties, such as:

  • Google Analytics – to help us understand visitor activity and improve performance;

  • Meta (Facebook & Instagram) – for remarketing and tracking campaign results;

  • Microsoft Clarity / Bing Ads – to understand user behaviour and optimise our ads.

  • We also use third-party tools that may set cookies or track limited data to help us operate efficiently:

    • Squarespace Analytics – collects anonymised website data such as traffic sources, page views, and browsing behaviour to help us monitor site performance.

    • Typeform – uses functional cookies to remember your progress through our quote forms and to ensure the forms work smoothly.

    These cookies are essential for our website’s quote functionality and analytics.

These third parties may use cookies to collect information anonymously, such as the number of visitors, pages viewed, and time spent on the site.

6. Managing or disabling cookies

You can manage your cookie preferences in the following ways:

  • Adjust your browser settings to block or delete cookies;

  • Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on;

  • Change ad preferences in your Google or Meta (Facebook) account settings.

Please note that disabling certain cookies may affect how our website functions.

7. Updates to this policy

We may update this Cookie Policy periodically to reflect changes in law or technology. Any updates will be published on this page with a revised date.

8. Contact us

If you have any questions about our use of cookies, please contact us:

Email: hello@violaenergy.co.uk
Post: Viola Energy, Prescot, Merseyside, United Kingdom